to be defined based on the format (in-person or online)
In the demanding world of luxury hospitality, excellence doesn’t happen by chance — it is cultivated every moment, at the very heart of the teams. The “Manager with Excellence” training is designed for managers, department heads, or aspiring leaders who want to embody inspiring, supportive, and performance-driven management.
Through a practical, interactive approach firmly aligned with the standards of luxury, this training will give you the tools to unite, motivate, and develop your teams, even in a high-pressure environment.
€3000 CPF funding
At the end of the training, participants will be able to:
✅ Understand the specific expectations of management in luxury hospitality
✅ Adapt their management style to a multicultural team
✅ Motivate, engage, and develop their team members
✅ Handle conflicts and sensitive situations with diplomacy
✅ Strengthen team cohesion in a high-demand environment
• Specificities of high-end hotel management
• Roles and responsibilities of the manager
• Culture of service excellence and leadership
• Identify your management style
• Adapt your style to each employee profile
• Supportive and exemplary leadership
• Upward and downward communication
• Conducting dynamic briefings
• Leading a team with staggered shifts
• Motivation drivers in luxury hospitality
• Formal and informal recognition
• Engaging and empowering team members
• Identify signs of tension
• Conflict resolution techniques
• Correct appropriately without demotivating
• Identify potential
• Support professional growth
• Build an individual development plan (IDP)
With your CPF
Our training is eligible for CPF
Through another funding scheme
For example: CSP, AIF (Pôle Emploi), PDV/PSE, FNE, Transition CPF …
An advisor will contact you after your registration.